プライバシーポリシー
This Privacy Policy describes how Kawsays (the “Site” or “we”) collects, uses and discloses your personal information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have questions, need more information about our privacy practices or wish to make a complaint, please contact us by email at info@kawsays.com.
Collecting personal information
When you visit the Site, we collect certain information about your device, your interactions with the Site and the information needed to process your purchases. We may also collect additional information if you contact us for customer support. In this policy, information that can identify an individual, including the information below, is called “Personal Information.”
Device information
- Purpose: to display the Site accurately and analyze usage to optimize the Site.
- Source: collected automatically using cookies, log files, web beacons, tags and pixels.
- Business disclosure: shared with our processor, Shopify.
- Information collected: browser version, IP address, time zone, cookie information, pages or products viewed, search terms and interactions with the Site.
Order information
- Purpose: to fulfill orders, process payments, arrange shipping, provide invoices and confirmations, communicate with you, screen for risk or fraud and, where consistent with your preferences, provide product or marketing information.
- Source: collected from you.
- Business disclosure: shared with our processor, Shopify.
- Information collected: name, billing and shipping addresses, payment information, email address and phone number.
Customer support information
- Purpose: to provide customer support.
- Source: collected from you.
Minors
The Site is not intended for individuals under the age of 20. We do not intentionally collect Personal Information from children. A parent or guardian who believes a child has provided us with Personal Information may contact us to request deletion.
Sharing personal information
We share Personal Information with service providers to provide our services and fulfill our contracts with you. We use Shopify to power our online store. Read Shopify's privacy policy for more information.
We may also share Personal Information to comply with applicable law, respond to a lawful request or protect our rights.
Behavioral advertising
We may use Personal Information to provide targeted advertising or marketing communications we believe may interest you. We use Google Analytics to understand how customers use the Site. Read Google's privacy policy or use the Google Analytics opt-out tool.
You can manage targeted advertising through Meta, Google My Ad Center and Microsoft. You may also use the Digital Advertising Alliance opt-out portal.
Using personal information
We use Personal Information to provide our services, including offering products, processing payments, shipping and fulfilling orders, and keeping you updated about products, services and offers.
Legal basis
If you reside in the European Economic Area, we process Personal Information under applicable lawful bases, including consent, performance of a contract, compliance with legal obligations, protection of vital interests, public-interest tasks and our legitimate interests where these do not override your rights.
Retention
When you place an order, we retain Personal Information for our records unless and until you ask us to erase it, subject to applicable legal obligations.
Automated decision-making
If you reside in the EEA, you may have the right to object to processing based solely on automated decision-making when it produces legal or similarly significant effects. Shopify uses limited automated decision-making to prevent fraud, such as temporarily blocking IP addresses or cards associated with repeated failed transactions.
Your rights
GDPR
If you reside in the EEA, you may have rights to access, transfer, correct, update or erase your Personal Information. Contact us to exercise these rights. Your information may be processed in Ireland and transferred outside Europe, including to Canada and the United States. See Shopify's GDPR information.
California privacy rights
If you reside in California, you may have rights to access, transfer, correct, update or erase Personal Information we hold about you. Contact us to exercise these rights.
Cookies
Cookies are small files downloaded to your device when you visit the Site. We use functional, performance, advertising, social media and content cookies. You can control cookies through your browser, but blocking them may affect Site functionality.
Do Not Track
Because there is no consistent industry standard for responding to “Do Not Track” signals, we do not change our data collection or usage practices when such a signal is detected.
Changes
We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes.
Complaints
Contact info@kawsays.com to make a complaint. If you are not satisfied with our response, you may have the right to complain to the relevant data protection authority.